November 18th, 2009 categories: Realtor
My boss is the home buyer and home seller in and around the Sacramento area. And just as it is in the corporate business world, if you help your boss succeed and take the “me” out of the equation, you end up succeeding yourself. Works every time!
The goal I set out with home buyers and home sellers is to first and foremost, LISTEN. It’s amazing what you can learn by simply listening. Some home buyers wonder if their Realtor ® is hard of hearing and some sellers, too. I’m sure you can relate…how many times do you repeat yourself or walk away shaking your head? Is anyone listening?
Looking for just the right house with just the right bedrooms, big kitchen close to schools and a yard fit for a king becomes the house my boss will call home. There is nothing quite like finding just the right home for a buyers. To see the look in their eyes and the excitement when their offer is accepted by the seller.
After all the disclosures, the inspections the day finally arrives when I know that I have succeeded. That day is when I hand the new homeowner the key to their home and say, “welcome home.” Those are my favorite words. Everyone succeeds. The boss is happy and I’m happy!
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Not only is listening to WHAT they say important, but also listening to HOW they say it has bearing. When you hear your “boss’s” opposition to something, listen to how they say it. Are they convinced of what they are saying?
But you’re right; listen to their needs. They may not directly say “I need a 300 square foot master bedroom.” They may instead say “My current bedroom isn’t big enough and…” If you’re attentive, you’ll be able follow up on that statement and directly address what they need.
Couldn’t agree with you more!